FAQs

Studying at El Badr Institute Enrolment & Admissions Courses & Curriculum Scheduling & Attendance Fees & Payment Support & Help Assessments & Certification Policies & Regulations

Studying at El Badr Institute

How do you maintain the quality of its online teaching?

We implement a robust quality assurance system involving regular assessments, a systematic review of learning programs, and continuous teacher training. This approach ensures high-quality online teaching, and we encourage feedback from students and parents for further improvement.

In what languages are the courses taught?

Our courses are primarily taught in English and Arabic, catering to a diverse student base while maintaining the authenticity of Quranic teachings.

How do you integrate spiritual development into your courses?

El Badr Institute incorporates spiritual development through tarbiyyah and tazkiyyah, aligning with the practices of the Prophet and the Salaf Salih. This approach ensures that courses not only impart knowledge but also foster spiritual growth.

What qualifications do the instructors possess?

El Badr Institute's instructors are rigorously vetted, hafidh of the Quran, hold ijaazaat, and have studied in various renowned seminaries. They are hand-selected for their expertise in Islamic studies, ensuring a high standard of teaching.

Enrolment & Admissions

What happens if an applicant does not meet the assessment criteria?

There is no pass or fail in our assessment. We evaluate whether the program aligns with the applicant's goals and if it appears to be a good fit, enrolment can proceed immediately.

How frequently do you open admissions for new courses?

Admissions are open throughout the year, although we may have a waiting list during peak times.

Are there age restrictions for enrolling in courses?

No, there are no age restrictions for enrolling in our courses.

What is the enrolment process for students?

To enrol, students need to fill in a Calendly appointment form and schedule an assessment call. This call provides direct access to a tutor via video, during which the tutor evaluates the student's recitation and allocates them accordingly.

Courses & Curriculum

Do you provide course materials, or do students need to purchase them separately?

El Badr Institute provides all necessary course materials in electronic format at no extra cost. These resources are carefully curated to complement our curriculum. Students are also encouraged to use additional materials to further enrich their learning experience.

Are short-term intensive courses offered?

Yes, we periodically offer short-term intensive courses focusing on specific areas of study. To stay informed about these offerings, please subscribe to our website updates.

How is the duration of courses determined?

The duration of our courses is planned quarterly and depends on your current level, the frequency of sessions with your tutor, and the amount of successful preparation you undertake outside of class hours. This personalised approach ensures that each student's learning journey is tailored to their progress and commitment.

Scheduling & Attendance

Can students get a personalised schedule based on their availability?

Yes, personalised schedules are possible, subject to the availability of our tutors. We aim to match student availability with our teachers’ schedules to facilitate optimal learning conditions.

How are students informed about class schedules and changes?

Class schedules and any changes are communicated through our dedicated WhatsApp admin portal service.

What is the policy for rescheduling missed classes?

Students can reschedule missed classes by providing prior notice and receiving confirmation from our admin team. Unauthorised cancellations are subject to charges as per our policy.

How is the initial course schedule set up?

At El Badr Institute, we start by scheduling one session per week for each student to gauge their progress and adaptability. Based on the student's conversation with our onboarding coach and the discretion of the teacher, there are options to increase the frequency of sessions.

Fees & Payment

Is there a separate fee for certification exams or assessments?

Some courses may require additional fees for exams, reviews, and assessments. These are charged at a rate equivalent to one session's price.

Where can students find detailed fee information?

Our fee structure is straightforward and clearly outlined on each course page on our website.

What is the policy for late payments or missed payment deadlines?

Late payments may result in the suspension of classes. If there is no valid explanation for the delay, the student's time slot may be allocated to another student.

How are student fees structured?

Fees can be paid quarterly, biannually, or annually, providing flexibility to suit different financial capabilities and preferences.

Support & Help

How can students give feedback about courses or instructors?

Feedback can be submitted through our contact form. We also proactively reach out to students for their input on courses and instructors.

How do you handle student grievances or complaints?

Student grievances and complaints are taken seriously. We encourage students to use our contact form to express any concerns, ensuring they are addressed promptly and effectively.

What academic support services are available?

Students can request private discussions about their studies with their tutor or our principal for personalised academic support.

Assessments & Certification

How does the discovery call work?

The discovery call is a conversation with one of our student onboarding coaches. It’s an opportunity to discuss your experience, goals, and what you aim to accomplish. The coach will answer any program-related questions and, if it seems like a good fit, you can enrol immediately and start learning.

How is the fairness and integrity of exams and reviews ensured?

Exams and reviews are conducted by external tutors, not the student’s personal tutor, to maintain objectivity and fairness.

What types of assessments are used to evaluate student performance?

Assessments at El Badr Institute include an initial discovery call to ensure program suitability, followed by routine reviews and examinations throughout the course.

Policies & Regulations

What's your policy on continuous improvement and quality assurance?

El Badr Institute is dedicated to continuous improvement and quality assurance in all aspects of our educational offerings. We regularly review and update our curriculum, teaching methods, and administrative processes. Feedback from students and faculty is actively sought and used to inform improvements. We also conduct periodic evaluations and audits to ensure our high standards of quality are consistently met and aligned with the best educational practices.

How does you handle conflicts or disputes between students and faculty?

Conflicts or disputes between students and faculty are addressed seriously and professionally. These matters are typically handled through our principal and director. We encourage open communication and strive to resolve issues amicably and fairly, with the aim of maintaining a positive and productive educational environment.

What is the refund and withdrawal policy for courses?

We do not offer refunds for our courses. Students are free to withdraw from a course at any point; however, fees already paid will not be refunded. This policy is in place to ensure commitment to the course and to manage our resources effectively.

What are the policies regarding student privacy and data protection?

El Badr Institute is committed to protecting the privacy and personal data of our students. We adhere to strict data protection regulations, ensuring that all student information is securely stored and used solely for educational purposes. We do not share student information with third parties without explicit consent, and we ensure all data handling complies with relevant privacy laws.

What's the policy on attendance and punctuality?

Regular attendance and punctuality are fundamental at El Badr Institute. We believe that consistent participation is key to effective learning. Students are expected to attend all scheduled classes and arrive on time. Repeated unexcused absences or lateness may result in a review of the student’s enrolment in the course, as consistent engagement is crucial for progress.

What are the regulations for online class conduct and etiquette?

At El Badr Institute, we uphold a high standard of conduct and etiquette for online classes. This includes maintaining a respectful and professional environment, being punctual for classes, ensuring a distraction-free setting, and actively participating in sessions. Students are expected to adhere to these guidelines to facilitate an effective and respectful learning experience for all participants.

Studying at El Badr Institute

Enrolment & Admissions

Courses & Curriculum

Scheduling & Attendance

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Support & Help

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